Managed Services

Underlying the most successful modern retail businesses is a solid infrastructure of services, systems and networks supporting the business. Because we understand the unique challenges of retail, we’ve put together a comprehensive set of ‘Made-for-Retail’ services, all managed and supported by our expert team here at Retail IT.

Managed Connectivity

Retail Store and Head Office Internet Connections

Robust, redundant (ultra-reliable) connection to the web - ensuring your stores have access at all times to the web, and your head office for polling and database connections. We can offer ADSL, SDSL and Leased Line infrastructure for your business.

We provide, install - and crucially – we manage this infrastructure for you. That means that your uptime is much higher than with consumer broadband: there’s always someone here looking after your connectivity – able to diagnose and fix any issues that may arise.

MPLS Virtual Private Network

Connect your retail estate across locations over the internet safely, securely and seamlessly through our managed MPLS Virtual Private Network.

• High security private MPLS network
• Log in to computers and make changes across the network as though it were a LAN
• No need for expensive routers or security software
• High performance network for demanding applications

Advanced Traffic Management

We offer traffic prioritisation services that allows different applications on your network to be given  different priorities and bandwidth allocation depending on the emphasis attributed to them. For instance, this gives you the ability to allow VoIP (e.g. Skype) or Youtube but to limit the speed of access on the these applications and to prioritise store EPoS activities.

Hosted Server

Cutting edge, fully maintained servers suitable for all applications – we’ll take care of backups, windows updates, virus management, and all other general server management.

This service provides our customers with a flexible and scalable computing platform that is suitable for hosting almost any type of application: from web servers, to network & email servers, to servers hosting your EPoS systems online.

The platform is built on the latest generation Intel Xeon processors, Dell blade servers and Storage Area Network (SAN) technology. The service is powered by vSphere, the enterprise grade virtualisation software suite from VMware. It is hosted on a superfast connection to the internet backbone.

Retail IT Hosted Server provides customers with one or more virtual data centres containing any number of virtual machines.

Online Backup

Automatic, ultra-secure, access-from-anywhere backup keeps your precious data away from fire, theft, and coffee spillage. This can be set to back up any data on a regular basis - EPoS system data, financial data, and even network and mail servers.

• Online backup is simple, and happens entirely automatically every night, or even more regularly. Your staff will never forget, and neither will you.
• Online backup is safe. The data doesn’t reside onsite – where it too might be stolen or destroyed by fire. It’s all stored online, in the Cloud – and that means it’s 100% safe, duplicated in multiple locations, so you’ll never lose it.
• It’s super affordable for even the smallest retailers – and we set up and run it all for you
• Set up in minutes