Independent retailer

smallbusinessgrowth.jpgRetail IT is committed to working with small retailers – and helping them grow into bigger retailers (ask Jimmy Choo or Sweaty Betty, who both started with us as just single stores).

We offer cutting-edge, top-end retail products, tailored to your business. Our retail products mean you can get the same powerful features used by the retail giants, on a budget that suits you.

In our experience, it's easier for smaller retailers to move to cutting-edge systems, since they don't have all the legacy systems and baggage that comes with expensive and outdated retail software.

Easy to learn

Independent retailers often say that they find technology hard to understand, implement and use.

With Retail IT, that’s not the case, because:

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    you can customise our software. We’ll remove bits of the software you find superfluous, and you can change the way much of the rest of it looks and feels to suit you.
  • we provide proper, ongoing training and support for you and your staff. After all, we want your retail management software to succeed as much as you do.

First, we sit down and work out your exact requirements – how your business works, your processes and ideal outcomes. Then we tailor it to suit you. And then we'll help you work the system to achieve your objectives.

Grows as you grow

Our software is fully modular. We don't force you to start with a big package - you can pick and choose as you have needs. When you're ready for more, we can add it to your package. It's completely tailored to retailers like you, and we're committed to walking that path with you.

Real-time retail software

In this case real-time means that our system runs live from one single central database over the web (when internet access goes down, stores are guaranteed still able to trade though).

For small retailers this has some important benefits.

  • Cost of ownership is low: it’s quick, easy and cheap to maintain and add new tills and stores.
  • Remote access from anywhere: even on buying trips your team is able to log in and check which stock lines are selling, manage staff, run reports, activate promotions and conduct customer activities.
  • Integration is live and completely seamless because of the open architecture of the product.

Exceptional support - 24/7/365

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We know that sometimes you need help. Maybe a quick refresher on how to create a purchase order. Maybe you need help with a stock-take. Maybe one of your card readers has given up and the customer is waiting, tapping her toes.

Our experienced helpdesk team are known for their dedicated support, and whatever the query, there'll be someone there to help, when you need them most.